JOB DESCRIPTION

Position: Sales Trainer – Broadband Sales

Role Overview:

This is a Sales Training position responsible for training Airtel Sales Executives who sell Broadband Connections directly to household customers and SMEs. The role involves a combination of classroom training and on-the-job coaching to improve sales performance, product knowledge, and customer engagement skills.

Key Training Responsibilities

1. New Joiner Training

Recent Sales Executives will undergo:

· 5 Days of Classroom Training

· 20 Days of Buddying (On-the-Job Coaching)

2. Classroom Training (Online & Offline)

· Product Training - Broadband product features, Internet speed plans, Pricing and package benefits

· Process Training - Customer onboarding through the Airtel App, Sales process compliance and documentation

· Sales Skills Training - Prospecting and lead generation, Customer probing techniques, Product benefit selling, Objection handling and closing techniques

· How to Cultivate & Generate Reference.

· Conducting umbrella activities

· Upselling & Cross-Selling Increased numbers to family & friends.

3. On-the-Job Coaching (Buddying)

· Assign and monitor buddies for new joiners.

· Track buddying progress and provide field coaching.

· Ensure practical application of classroom learning.

4. Refresher Training Programs





- Conduct classroom and field coaching sessions for underperforming Sales Executives.
- Identify performance gaps and provide targeted coaching.
- Support sales teams in improving productivity and incentive earnings.

5. New Product & Process Training

- Cascade information regarding new products, offers, and process changes.

Qualifications Skills Required:

Minimum 4+ years of sales experience.

- Graduate in any discipline
- Telecom industry experience preferred.
- At least 1 year of experience as a Trainer, or Coach.
- Strong communication skills in English and local vernacular language.
- Excellent coaching, mentoring, and motivational abilities.
- Good presentation and facilitation skills.
- Basic proficiency in Microsoft Excel and computer applications.

Mandatory Requirements:

- Must own a Laptop/Computer.
- Must own a Two-Wheeler for field visits.

Laptop Configuration Requirement:

The candidate must have a laptop with the following minimum specifications:

- Processor: Intel Core i5 (10th Generation or above)
- RAM: 16 GB
- Storage: 512 GB SSD

Certification & Boot Camp:

- Selected candidates will be required to attend a 12- 15 days Boot Camp Certification Program before deployment.
- Successful completion of the certification is mandatory.

Pay: ₹15,398.38 - ₹36,000.00 per month

Work Location: In person

📌 Sales Trainer (India)
🏢 Indus Management Consultants
📍 India