23 Sep
|
Movate
|
Maharashtra
23 Sep
Movate
Maharashtra
Dear Candidate,Greetings from Movate Technologies (formerly CSS Corp)!Job Description :Position : Inbound Sales & Technical Support Engineer International Voice ProcessLocation :Ambattur, Chennai (Work from Office)Shift :Night ShiftWeekly Off :Rotational WeekdaysInbound Sales RepresentativesResponsibilities:Field incoming sales calls and chatsAbility to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needsBuild trusting relationships with customers understanding their needs.Offer pre-sales and post-sales support that create high customer satisfaction.Identify and maximize opportunities to cross-sell and up-sell to existing customers.Technical Support Voice RoleResponsibilities:Respond promptly, courteously,
and knowledgeably to technical support inquiriesProvide top-tier support to all customers with a goal of first call resolutionEducate customers on system installation/use, and assist in troubleshootingUtilize prior customer support experience to enable customer success and happinessUse problem-solving skills to solve customer issues and address concernsOutbound calls to current customers to address issues, when needed.Notice Period : Immediate Joiner/15 DaysEducational Qualification: Any Bachelor’s DegreeCTC: 3 LPA to 5.5 LPAHow to Apply:If your experience matches the above job description, kindly send your updated resume to:Contact: - Divya : (phone hidden)
📌 Openings For Inbound Sales & Technical Voice Process - Chennai/Night Shift (Maharashtra)
🏢 Movate
📍 Maharashtra