23 Sep
|
Infosys BPM
|
Bengaluru
23 Sep
Infosys BPM
Bengaluru
Greetings from Infosys BPM Ltd.,
Walk-in Drive for AML with International Exp. (No KYC) in Bangalore. Please walk-in for the interview on 25th Sept. 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-252821
Interview details:
Interview Date:25th Sept. 2026
Interview Time:10.00 AM to 12:30 PM IST
Interview Venue:
Infosys Limited, No. 40/P-41/P, Building #: 68, Gate #: 1 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.
Landmark : In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
Job Location: Bangalore
Qualification: Any Graduates - Full time Graduates
Experience: 1-4 Years
Notice Period: Immediate to 30days
Shift Timings: Flexible for shifts.
Job Level: 2A & 3A
Designation: Senior Process Executive & Process Specialist
Note: Candidates who are available in Bangalore only preferred for walk-In.
Key Responsibilities:
- Work assigned queues daily identity verification, screening alerts, fraud escalations, and the fraud correspondence inbox to the service level set for each, and flag risk to service level before it is breached rather than after.
- Review identity verification submissions in the account administration platform, including government-issued identification, supporting documents, and open-banking bank account verification, and determine whether identity is confirmed, further documentation is required, or the case must be escalated.
- Manually review submissions that automated verification could not explicit, and determine the correct outcome for the account.
- Review accounts flagged as potentially below the legal age of majority for the customer's jurisdiction,
confirm date of birth and account status, and offboard where age is confirmed.
- Request further information from the customer where it is needed to close a gap in the evidence, and be specific about what is being asked for and why.
- Support fraud investigations by gathering information from customers on behalf of the investigations team and packaging responses back into the investigation queue. Case decisions remain with that team.
Required:
- 1-4 years in a customer service, back-office operations, or case-processing role. AML, screening, and identity verification experience is not required the frameworks and regulatory requirements are taught.
- Demonstrated sound judgement under incomplete information: able to explain how a conclusion was reached, not only what it was, and to hold a position under challenge or change it when the evidence changes. Assessed at interview through a case exercise.
- Deductive reasoning able to work from the available facts to a supportable conclusion, and to identify what additional fact would change the answer.
- Constructive scepticism: takes a customer's documents and explanation seriously without taking them at face value, and stays even-handed in both directions.
- Accuracy and consistency at volume, with experience working to a daily target or service level.
- Written English strong enough to write a decision rationale a reviewer, auditor, or regulator can follow without further questions, and to correspond directly with customers on sensitive matters.
- Composure and empathy on emotionally difficult files,
including bereavement and scam victimization.
- Comfortable working across multiple case management, ticketing, and account administration systems, and able to pick up new tools quickly.
- Willing and able to be cross-trained across every workstream in the operation and redeployed between queues based on daily volume.
Preferred:
- Working knowledge of customer due diligence, identity verification, and record-keeping requirements.
- Practical experience reviewing government-issued identification and recognizing indicators of tampering, mismatched identifiers, or third-party misuse.
- Experience adjudicating sanctions, PEP, or adverse media screening alerts, including documenting a defensible match or no-match rationale.
- Exposure to Canadian AML and anti-terrorist financing obligations, including a FINTRAC reporting environment.
- Prior experience with deceased-account or estate matters, bankruptcy and consumer proposal notices, or other legally sensitive account closures.
- Professional certification, or in-progress study, relevant to financial crime for example CAMS.
- Experience in a fintech, digital bank, or high-growth payments operation where processes and priorities change frequently, or in an operation undergoing active automation.
- Experience in a role where decisions were reviewed, challenged, or audited after the fact.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
📌 Walk-In Drive- AML with International Exp.(No KYC) on 25th Sept., BLR (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru