To lead the Pricing function, develop competitive and profitable pricing strategies, strengthen carrier relationships, and support Sales in maximizing business conversion while protecting company margins.
Requirements
Key Responsibilities
- Lead and manage the Pricing team and monitor team performance.
- Develop and implement pricing strategies as per Management guidelines.
- Ensure timely and accurate quotations to Sales, BES and agents.
- Drive inquiry follow-up and maximize inquiry-to-booking conversion.
- Negotiate competitive rates with Shipping Lines, MLOs and NVOCCs.
- Maintain strong relationships with key carriers and service providers.
- Monitor market rates, trade trends and competitor pricing.
- Review pricing data, inquiry conversion and carrier-wise volume distribution.
- Handle major pricing escalations and disputes with carriers.
- Handle and resolve escalations, as and when required.
- Oversee ICD and special pricing requirements.
- Provide pricing support for key customers and strategic business opportunities.
- Ensure timely Trade Updates and maintain the Pricing/Trade Log.
- Improve pricing processes, controls and reporting.
- Work closely with Sales, Operations and Management to achieve business and profitability targets.
Key KPIs
- Pricing response TAT and accuracy
- Inquiry-to-booking conversion
- Pricing margin/profitability
- Carrier negotiation and cost improvement
- Pricing dispute and escalation resolution
- Carrier relationship and service levels
- Team productivity
- Accuracy of pricing MIS/DSR
Experience 10–15+ years of relevant experience in Freight Forwarding/Shipping Pricing, with strong experience in carrier negotiations, team management and international freight pricing. Qualification Graduate in any discipline. MBA/PG qualification in Logistics, Supply Chain or Management will be an advantage.
Must-have skills
Operations, Sales
Valuable-to-have skills
Freight Forwarding, NVOCC
📌 Head Of Pricing (Mumbai)
🏢 Socnet Technologies Private
📍 Mumbai
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