23 Sep
|
Happiest Resume
|
Delhi
23 Sep
Happiest Resume
Delhi
Key Responsibilities
Handle customer queries through calls, emails, and chat.
Assist customers with queries related to loans, repayments, accounts, transactions, and KYC.
Understand customer concerns and provide appropriate solutions.
Resolve complaints within the defined timelines.
Follow up on pending or unresolved customer issues.
Maintain accurate records of customer interactions and complaints.
Coordinate with internal teams for timely issue resolution.
Escalate complex issues to the concerned department.
Ensure a positive and qualified customer experience.
Follow company policies and customer service procedures.
📌 Customer Support Specialist (Delhi)
🏢 Happiest Resume
📍 Delhi