Description

The Position Management Ops Senior Analyst is part of the ES Data Operations team and serves as a trusted partner to the business. This role is critical to maintaining data integrity across Salesforce's global workforce and requires someone who is highly detail-oriented, comfortable handling sensitive and confidential data, and experienced in Workday HCM. The ideal candidate brings deep operational expertise and thrives in a fast-paced, global environment.

Responsibilities

- Serve as SME for the Position Management Ops team; own end-to-end processing of high-volume Workday EIBs
- Review and analyze position management data audits; drive actionable outcomes for Headcount Managers and stakeholders
- Verify and maintain position attributes in Workday; create/edit position restrictions per case request
- Provide functional and technical leadership in support of Workday position management strategies
- Maintain master data values in Workday (Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, and Locations) where required
- Own data integrity of all employee change transactions through the peer review/audit process
- Ensure compliance with SOX audit requirements — completing work accurately and on time
- Support standard and ad hoc reports, dashboards, scorecards, and metrics for the team
- Maintain and improve the centralized knowledge base (SOPs); proactively close knowledge gaps
- Identify and lead opportunities to automate repetitive, high-volume tasks using AI tools, Workday automation capabilities, or emerging HR tech solutions
- Resolve Tier 2 queries via the customer service portal with a high-quality employee experience
- Partner with HR Technology and ES Operations teams to pilot and scale AI-driven process improvements
- Collaborate cross-functionally with stakeholders and support teams to resolve issues effectively




- Participate in UAT for system upgrades and new feature rollouts
- Support global initiatives including M&A;, G4G, Geo Expansions, and other project rollouts
- Champion a culture of continuous improvement — staying current on AI/automation trends relevant to HR operations and sharing learnings with the broader team

Required Skills/experience

- 3+ years of experience as a Workday HCM Analyst with hands-on expertise in the position management staffing model (required)
- Experience with Workday integration types, including EIB; familiarity with Workday Adaptive is a plus
- Strong understanding of data integrity and data privacy requirements
- Proven ability to diagnose problems using data and lead resolution efforts
- Demonstrated curiosity and working knowledge of AI tools, automation platforms, or intelligent workflows (plus)
- Excellent verbal and written communication skills — concise, articulate, and confident at all levels
- Results-oriented with strong problem-solving skills and a passion for process improvement and continuous learning
- Ability to manage competing priorities in a high-paced environment with tight deadlines
- Exceptional time management, organizational, and follow-up skills
- Committed to confidentiality and discretion across all job responsibilities
- Collaborative team player with solid customer service orientation

Core Competencies

- Problem Solving: Uses logical reasoning to identify effective, practical solutions without adding complexity
- Communication: Communicates clearly and confidently; comfortable presenting data at all levels of management
- Priority Setting: Manages multiple projects and tasks effectively in a fast-paced environment
- Customer Focus: Works cross-functionally with a strong focus on the employee experience
- Detail Oriented: Ensures data accuracy and system integrity at all times
- Trust: Handles highly sensitive and confidential data w

📌 ES Workday Integrations Analyst (Hyderabad)
🏢 SalesForce-ad
📍 Hyderabad