The Group Product Manager -Personalisation will be responsible for owning and defining the end-to-end personalisation strategy across channels (e-commerce and store), in collaboration with business and technology counterparts. This role will lead cross-functional initiatives to develop scalable, data-driven personalisation capabilities spanning content, deals and offers, recommendations and search/browse experiences. The role will focus on driving customer engagement, basket growth, and retention. The ideal candidate will have strong business acumen coupled with a deep understanding of customer behaviour, digital marketing, and data science/ML driven decisioning. The role involves both strategic roadmap ownership and hands-on delivery, partnering across multiple teams such as; Data Science, Engineering, and Design teams to build and scale personalisation across web, app, and other customer touchpoints. This role also carries people leadership responsibility, managing and developing a team of Product Managers.

Responsibilities:

- Lead, manage, and grow a team of Product Managers and Associate Product Managers including hiring, performance management, career development, and goal-setting fostering a high performance collaborative team culture
- Providing mentoring and direction to Product teams to define the personalisation product vision, strategy, roadmap aligned to enterprise growth and customer experience goals
- Partner with Data Science and ML Engineering teams to define, build,



and productionise decisioning models
- Monitor customer feedback, engagement metrics, industry trends, and competitive landscape to continuously improve personalisation experiences
- Highly data oriented with a keen eye on OKRs (CTR, conversion, basket size, retention, incrementality) and make data-driven decisions to iterate and scale
- Coordinate with Product, UX, Engineering and Program Management across geographies/teams to ensure timely, high-quality execution
- Ensure personalisation initiatives comply with data privacy, legal, and ethical standards
- Writing and reviewing PRDs and user stories
- Partner with UX/Product Design to create intuitive, relevant, and non-intrusive personalised interfaces
- Mentor Product Managers and Associate Product Managers within the personalisation team

Experience Required:

- Demonstrated experience directly managing and developing Product Managers or other direct reports, including performance reviews, coaching, and career growth planning
- 12-16 years of product management experience, preferably in consumer marketplaces.
- Experience in launching and optimizing digital products at scale
- Analytical mindset with experience in A/B testing, user research, and data-driven
- decision-making
- Experience partnering with Data Science/ML teams on recommendation systems, ranking models, or decisioning engines
- Strong leadership and stakeholder management skills, especially in a global team workplace.

📌 Group Product Manager (Bengaluru)
🏢 Albertsons Companies India
📍 Bengaluru