Business Development Manager – IT Services Location: India – Remote / Hybrid Experience: 7–12 Years Shift: US / North America Business Hours Employment Type: Full-Time About Pinnacle Software and Services Pinnacle Software and Services Pvt. Ltd. is a technology services company providing software development, IT consulting, digital transformation and technology solutions to clients across global markets. We are looking for an experienced Business Development Manager – IT Services who can independently build the sales pipeline, engage with international clients, manage the complete sales cycle and take ownership of revenue generation. This is a hunter-oriented sales role and is best suited for someone who has a proven track record of acquiring new clients and closing IT Services / Software Services deals. Role Overview The Business Development Manager will be responsible for identifying new business opportunities, developing relationships with decision-makers, converting prospects into customers and achieving assigned revenue targets. The ideal candidate should have strong experience selling IT Services / Software Development Services / IT Consulting / SaaS / Digital Transformation solutions, preferably to clients in the US and North American markets. The candidate should be comfortable independently handling: Prospecting Lead Generation Discovery Qualification Proposal Negotiation Closure Account Handover Key Responsibilities 1. New Business Development Identify and target potential customers in the US / North American market. Build and maintain a healthy sales pipeline through outbound and relationship-driven prospecting. Generate opportunities through LinkedIn, email campaigns, cold calling, networking, referrals, industry events and other channels. Identify decision-makers such as CXOs, Founders, Directors, VPs and technology/business leaders. Develop new accounts rather than relying primarily on inbound leads. 2. End-to-End Sales Ownership Independently manage the complete sales cycle from lead generation to deal closure.



Conduct initial discovery and understand the client's business challenges and requirements. Coordinate with technical/pre-sales teams to develop appropriate solutions. Prepare and present proposals, commercial discussions and solution presentations. Manage negotiations and handle pricing, objections and commercial concerns. Drive opportunities towards successful closure. 3. Revenue & Target Ownership Own monthly, quarterly and annual sales/revenue targets. Maintain a healthy sales funnel sufficient to achieve revenue objectives. Forecast opportunities and provide accurate pipeline updates to management. Track conversion rates, deal velocity and sales performance. Take accountability for both pipeline generation and actual revenue closure. 4. Client Relationship Management Build strong relationships with prospects and existing clients. Maintain regular communication throughout the sales process. Understand changing customer requirements and identify additional business opportunities. Identify opportunities for upselling, cross-selling and account expansion. 5. Market Development Research target industries, companies and market opportunities. Identify emerging technology and business trends relevant to IT Services. Develop effective Ideal Customer Profiles (ICP) and target-account strategies. Monitor competitors and identify opportunities to differentiate Pinnacle's services. 6. Internal Collaboration Work closely with technical, pre-sales, delivery, marketing and management teams. Ensure accurate communication of client requirements before deal handover. Coordinate proposal development and commercial discussions. Maintain proper documentation and CRM updates throughout the sales cycle.



Mandatory Requirements Experience 7–12 years of overall experience in Business Development / B2B Technology Sales. Minimum 5+ years of proven experience in IT Services / Software Services sales. Strong experience selling to US / North American clients. Experience managing the complete sales cycle from prospecting to closure. Demonstrated history of personally closing new business deals. Sales Capability The candidate must have demonstrated experience in: New client acquisition Lead generation Outbound prospecting Client discovery Proposal development Commercial discussions Negotiation Deal closure Revenue generation Account development Client Exposure Comfortable interacting directly with CXOs, Founders, Directors, VPs and senior decision-makers. Strong experience conducting client calls, presentations and business discussions independently. Excellent verbal and written English communication. Preferred Candidate Profile We are specifically looking for a business hunter, not only a lead-generation or sales-support professional. The ideal candidate should: Have a demonstrable record of winning new customers. Be comfortable generating business independently. Have experience with US / North American decision-makers. Be able to explain their previous sales targets, achievement percentages and revenue contribution. Have experience discussing deal values and commercial terms. Be comfortable working independently in a remote workplace. Be driven by targets and revenue. Have strong negotiation and relationship-building skills. Be able to work during US business hours. Key Skills IT Services Sales B2B Technology Sales New Business Development US Market Sales Lead Generation Client Acquisition Consultative Selling Deal Closure Negotiation Revenue Ownership Pipeline Management Account Development Education Bachelor's degree in Business, Marketing, Management, Engineering, IT or a related field. MBA in Marketing / Sales / Business Management will be an advantage.

📌 Business Development Manager – IT Services (US/Europe) (Thiruvananthapuram)
🏢 HIRESTAR JOB BANK
📍 Thiruvananthapuram