Guest Relations Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

1 year(s)

1 year(s)

Apply By

Not Provided

Posted today

Job

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About the job

Position: Guest Relations Executive

Overview:

We are seeking a dynamic and proactive Guest Relations Executive. This role is crucial in maintaining high service standards and ensuring guest satisfaction across our properties.

Key Responsibilities

Operations & Guest Experience

- Manage day-to-day operations efficiently to ensure seamless guest experiences.
- Address guest concerns effectively, both pre-booking and post-booking , ensuring timely resolution and satisfaction.
- Oversee inventory management for all properties, ensuring furnishings, amenities, and supplies are well-stocked.
- Maintain property upkeep standards, ensuring cleanliness, functionality, and overall aesthetic appeal.
- Implement and monitor upkeep schedules and regular property inspections.
- Supervise and coordinate housekeeping staff , ensuring quality and efficiency.
- Ensure consistent quality control across guest rooms and common areas.
- Coordinate repairs and maintenance as needed to ensure operational continuity.

Vendor & Staff Coordination

- Manage and coordinate with suppliers and vendors to ensure timely procurement and cost efficiency.




- Assist in staff training , including hospitality practices such as meal or breakfast preparation support when needed.

Qualifications & Skills

- Bachelors degree in Hospitality, Business Administration, or related field.
- 14 years of experience in hospitality operations, guest relations, or property management.
- Robust organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office and basic property management systems.
- A proactive, service-oriented, and ownership-driven attitude.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Guest Relations Executive (Haryana)
🏢 The Blue Kite
📍 Haryana