Role & responsibilities

- 5 years of professional experience in an Operations or Production Support environment on system administration.
- Good hands-on experience in managing Active Directory, DNS, DHCP & Microsoft 365.
- Strong troubleshooting skills in managing Windows/Linux servers performance issues & health checks.
- Good hands-on experience on VMware ESXi, Horizon VDI and Hyper-V virtualization technologies.
- Administration & troubleshooting skills on SSO, Okta, Microsoft MFA.
- Hands on experience in patching & updating windows OS environment using SCCM & WSUS servers.
- Work with Security team to fix vulnerabilities identified in the systems & applications.
- Strong understanding of Datacenter architecture, Virtualization, Storage, Network links LAN/WAN, routers, switches & interfaces.
- Facilitate investigation of complex technical issues, work with vendors if needed & evaluate RCAs.
- Should have experience on monitoring tools like SolarWinds, Nagios, Datadog to monitor IT Infrastructure & services.
- Should be able to work with IT infrastructure SME teams to troubleshoot P1 & P2 incidents.
- Have administration knowledge on Cloud models like Azure & AWS.
- Self motivated, able to prioritize and execute tasks in a high-pressure environment. Ability to work in a team-oriented & collaborative culture.




- Consistent track record in bringing in innovative ideas and its implementation to improve the overall effectiveness of NOC.
- Experience in ITIL Processes i.e. Incident/Problem/Change/Event Management
- Advanced proficiency with MS Office Tools, Service Now, Reporting
- Good communication & interpersonal skills.
- Skill Set Tools: Windows OS 2019,2016,2012, Active Directory, VMWare VDI, SCCM, OKTA, MFA,M365, SolarWinds, Nagios, Databases, Linux OS RHEL/Ubuntu/Debian, VMWare & Hyper-V.
- Strong stakeholder management skills.
- Good listening and communications skills.
- planning skills.
- Analytical mindset and critical thinking.
- Able to cope with pressure.
- Valuable problem-solving skills.
- Team player & able to collaborate with others.

Perks and Benefits

- Transportation Services: Convenient and reliable commute options to ensure a hassle-free journey to and from work.
- Meal Facilities: Nutritious and delicious meals provided to keep you energized throughout the day.
- Career Growth Opportunities: Clear pathways for professional development and advancement within the organization.
- Captive Unit Advantage: Work in a stable, secure environment with long-term projects and consistent workflow.
- Continuous Learning: Access to training programs, workshops, and resources to support your personal and professional growth.

If Interested please share your cv at the below email:

[email protected]

📌 Senior System Engineer (Contractual Role) (Gurugram)
🏢 Midland Credit Management India Private
📍 Gurugram