Customer Care Manager (Team Lead) - Female Only (Gurugram)

Customer Care Manager (Team Lead) - Female Only (Gurugram)

23 Sep
|
MINDSTECH
|
Gurugram

23 Sep

MINDSTECH

Gurugram

Customer-first mindset with a sense of urgency
Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Analytical mindset for data-driven decision-making

Required Candidate profile

Centralized Call Centre Management
Customer Satisfaction & Experience
Team Leadership & Development
MIS, Reporting & Analytics
Process & System Improvements

📌 Customer Care Manager (Team Lead) - Female Only (Gurugram)
🏢 MINDSTECH
📍 Gurugram

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