We are looking for a highly skilled and motivated Jr Customer Service Executive to join our Global Network Operations team. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.

Roles and Responsibility

- Provide exceptional customer service and support to clients via phone, email, or chat.

- Troubleshoot and resolve complex technical issues related to network operations.

- Collaborate with internal teams to ensure seamless service delivery.

- Develop and maintain strong relationships with customers to enhance satisfaction.

- Identify and escalate potential issues to senior management when necessary.

- Continuously update knowledge of products and services to provide accurate information.

Job Requirements

- Strong understanding of network operations and telecommunications principles.

- Excellent communication and problem-solving skills.

- Ability to work effectively in a team environment.

- Proficient in using CRM software and other relevant tools.

- Robust analytical and troubleshooting skills.

- Ability to adapt to changing priorities and deadlines.

📌 Jr Customer Service Executive - Global Network Operations (Pune)
🏢 Tata Communications
📍 Pune