Job Summary

Key missions of the position:

- Planning and Implementation of all theretrofits/maintenanceoverhauling of products at Customer site
- Secure product performances by monitoring and implementing the containment actions, troubleshooting etc .
- Having regular meeting with customer for the product performance and getting it sign-off on periodic basis as per the contractual requirements
- Improve Customer response time
- Cost Effectiveness by improving efficiency during warranty intervention, preventive and corrective maintenance, overhauling.

Main Responsibilities

- Deliver warranty services from delivery of the product to the end of warranty period
- Support during the commissioning of the Product/System on train and Locomotive
- Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
- Provide support to Engineering Quality team for effective problem solving
- Ensure availability and use of special tools for Warranty Customer support
- Ensure availability of Spares for 0km and Warranty service and efficiently manage site inventory required for maintenance and overhaul




- Ensure feedback of field experience at all stages to improve reliability of the products
- Challenge Customers claim and establish authenticity of customer warranty claim
- Responsible of EHS (Environment, Health and Safety) organization deployment
- Participate actively in QRQC (Quick Response Quality Control) process Failure Reporting Analysis Corrective Action System (FRACAS)
- Periodic reporting of the open points of Customer and follow ups till the action is closed

Qualifications

Qualification :Should have good academic background in mechanical orelectrical/electronics.Qualification should be Degree

Experience:Should have the minimum experience of 4-6 years of working as Service engineer

Competence

- Should have very good communication skill in English and Hindi/Regional language
- Analytical skills
- Versatile attitude to work in changing environment
- Presentation skills
- Should have good technical understanding of electrical and pneumatic circuits. Relevant rolling stock experience is preferable
- IT literate
- Microsoft office applications
- Ready to travel frequently
- Location: Andhra Pradesh

📌 Site Engineer (Hosur)
🏢 Wabtec
📍 Hosur