Customer Support Executive International Voice Process
Job Summary
We are hiring Customer Support Executives for a pure International Voice Process. Candidates with strong verbal communication skills and hands-on experience in international voice/customer support are encouraged to apply.
Job Details
- Experience: 1 - 4 Years
- Mandatory Experience: Minimum 1+ year in International Voice Process
- Locations: Hyderabad | Pune | Bangalore
- Work Mode: Work from Office
- Shift: US Night Shift
- Joining: Immediate Joiners Only
- CTC: Up to 5.5 LPA
- Transportation: 2-Way Cab Facility
- Process: Pure International Voice Process
Key Responsibilities
- Handle customer interactions through international voice calls.
- Manage inbound and outbound customer calls professionally.
- Understand customer queries and provide appropriate resolutions.
- Maintain excellent customer service and communication standards.
- Handle customer concerns, requests, and escalations as per process guidelines.
- Maintain accurate customer and interaction records.
- Meet process-specific quality and productivity requirements.
- Work effectively during US night shifts.
Required Skills
- Excellent verbal and interpersonal communication skills.
- Minimum 1 year of experience in International Voice Process.
- Experience in International BPO / Customer Support / Voice Process.
- Exposure to inbound and/or outbound voice support.
- Positive customer-handling and problem-solving skills.
- Comfortable working in US Night Shifts.
- Willingness to work from office.
📌 International Voice Process Executive (Hyderabad)
🏢 Career Guideline
📍 Hyderabad
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