Job Description

- To achieve the revenue and gross margin targets for the categories managed
- To optimize the store display stock and back-store inventory to increase the stock turns for the category
- To ensure effective stock and visual merchandising including product label, accurate and updated prices, special/periodic promotional offers, point-of- purchase promotional materials, sales planning.
- Monitor sales figures vis--vis plan/forecast and interpret trends to facilitate inventory planning along with the Sales Manager/Buyer.
- Work closely with buying team to ensure 100% fill rate at store.
- To ensure shrinkage on floor is minimized as per company guideline.
- Increase sales and margins and minimize expenses, including dump and shrinkage
- Conduct market surveillance for category managed in terms of competitors product and model mix, selling prices, promotional offers, visual merchandizing, customer traffic/footfalls and implements the best practices on the floor with the co-operation of Buyers.
- Gather consumer data for feedback
- Sales staff are trained and constantly updated
- Product knowledge, brand differentiation
- Recognize and develop talent
- Mentor sales assistance through training and career planning
- Update category and store associates on latest development in new product/brands and presentation/selling technique
- Healthy Sales and achievement of store KPI's - No of bills / ATV/ SPF/FUPT/Loyalty




- Profitability from stores vide
- Growth in Sales
- Adhering to operations parameters as per SOP in accordance with overall company policy.
- Improving the commercial performance of the showroom by increasing its turnover.
- Maximising profitability through productive showroom operations.
- Managing Human resources, finance, inventory, customer care, Marketing and administration.
- Ensuring a delightful shopping experience to customers and making the showroom to customers a preferred shopping destination to shop.
- Revenue per Sq Ft and Gross Margin per Sq Ft for the categories managed
- Increase in conversion ratio of respective category
- Increased Average Transaction Value per customer
- Stock Availability in terms of per cent reduction of stock-outs
- Complete adherence to the training calendar for category team leaders and sales associates
- Accuracy and uptime of all forms of Visual merchandizing for categories managed
- Increase of Stock Turns forSkills and Competencies
- Customer focus • Result orientation • Team Building • Routine management • Analytical Skills • Business Acumen • Team Work • Interpersonal Skills • Ownership • Attention to Detail • Operational SOPs • Customer Service • Ability to work under pressure • Communication Skills • Commitment to Excellence • Analytical Thinking • Result Orientation • Ownership mindset

📌 Department Manager - Reliance Digital (Ahmedabad)
🏢 Reliance Retail
📍 Ahmedabad