23 Sep
|
SYG Sell Your Gadget
|
New Delhi
23 Sep
SYG Sell Your Gadget
New Delhi
About the company:
Sell Your Gadget (SYG Sell Your Gadgets LLP), Ganesh Nagar, Current Delhi. We buy used cameras, DSLR / mirrorless bodies and lenses from individuals across India. Leads come in daily through our website, Google Ads and Meta ads on phone and WhatsApp; our telecalling team quotes, follows up and closes, and our pickup team collects the gadget.
Role & responsibilities:
- Manage the day-to-day work of the telecalling and pickup team (inbound WhatsApp and phone leads).
- Make sure every lead gets a quick reply, a correct quote and proper follow-up till closure.
- Track daily leads, quotes, conversions and pickups; share a short daily report with the owner.
- Train and monitor telecallers on call quality, WhatsApp replies and CRM / Google Sheet updates.
- Coordinate pickups and payments with the operations team and resolve customer issues.
- Handle escalations and keep customer reviews positive.
Preferred candidate profile:
- 2-6 years experience handling a telecalling / inside sales / customer support team.
- Comfortable with WhatsApp, Google Sheets and basic CRM tools.
- Good Hindi and English communication.
- Interest or knowledge in cameras / gadgets is a plus.
- Must work from our Ganesh Nagar, New Delhi office.Role & responsibilities
Preferred candidate profile
Perks and benefits
📌 Team Manager (New Delhi)
🏢 SYG Sell Your Gadget
📍 New Delhi