Job Description: QMS Manager

Company: Sharpwire
Position: Quality Management System (QMS) Manager
Experience: Minimum 5 years
Industry: Automotive / Manufacturing

Position Summary

Sharpwire is looking for an experienced QMS Manager to lead and strengthen our Quality Management System, ensure compliance with ISO 9001 & IATF 16949 requirements, and drive continuous improvement across manufacturing and quality processes.

The ideal candidate must have a minimum of 5 years of hands-on experience, with strong exposure to internal audits, customer audits, certification audits, corrective actions, defect reduction, and quality performance monitoring.

Key Responsibilities

QMS & IATF 16949

Lead and maintain the companys IATF 16949 Quality Management System.
Keep ISO documents updated and ensure ISO compliance.
¢ Ensure compliance with applicable customer-specific requirements and quality standards.
¢ Plan and conduct internal QMS and process audits.
¢ Lead preparation for IATF, customer, and certification-body audits.
¢ Ensure timely closure and effectiveness verification of audit findings and non-conformities.
¢ Maintain QMS documentation, procedures, work instructions, records, and quality objectives.

Defect Reduction & Quality Improvement

¢ Drive initiatives to reduce internal and external defects, rejection, rework, scrap, and customer complaints.
¢ Monitor quality KPIs and identify areas requiring immediate corrective or preventive action.
¢ Lead Root Cause Analysis, 8D, CAPA, 5-Why, Fishbone, and other problem-solving activities.
¢ Establish and monitor defect-reduction targets for production and supporting functions.
¢ Work closely with Production, Engineering, Maintenance, and Supply Chain teams to eliminate recurring quality issues.

Quality Trend Analysis





¢ Track quality defects and trends by product, process, machine, shift, customer, supplier, and defect type.
¢ Develop and maintain Pareto analysis, trend charts, rejection reports, and quality dashboards.
¢ Identify recurring and emerging quality trends and initiate preventive actions before issues become major problems.
¢ Present quality performance, trends, risks, and improvement actions to management.
¢ Use data-driven analysis to identify opportunities for continuous improvement and defect prevention.

Customer Quality

¢ Monitor and manage customer complaints and quality concerns.
¢ Ensure effective and timely response to customer complaints, including 8D reports and corrective actions.
¢ Track customer PPM, complaints, returns, and other customer quality indicators.
¢ Work with relevant teams to prevent recurrence of customer issues.

Continuous Improvement

¢ Drive PDCA and continual improvement activities throughout the organization.
¢ Establish quality improvement projects focused on defect reduction, process capability, and customer satisfaction.
¢ Promote a strong zero-defect and prevention-oriented quality culture.
¢ Monitor the effectiveness of corrective and preventive actions.

Team & Cross-Functional Leadership

¢ Lead and develop the Quality team.
¢ Train employees on QMS requirements, quality procedures, problem-solving, and audit readiness.




¢ Coordinate with cross-functional teams to resolve quality issues.
¢ Ensure accountability for quality objectives and improvement actions across departments.

Required Qualifications & Experience

¢ Bachelors degree/Diploma in Mechanical, Electrical, Industrial Engineering, Quality, or related field.
¢ Minimum 5 years of hands-on IATF 16949 audit experience.
¢ Strong experience in IATF 16949 QMS implementation, maintenance, and auditing.
¢ Experience handling IATF certification audits, customer audits, and internal audits.
¢ Strong knowledge of:
* IATF 16949
* ISO 9001
* Core Tools APQP, PPAP, FMEA, MSA, SPC
* 8D / CAPA / Root Cause Analysis
* Process and Product Auditing
* Control Plans
* Statistical and trend analysis
¢ Proven track record of reducing defects, rejection, scrap, rework, and customer complaints.
¢ Strong analytical and problem-solving skills.
¢ Positive communication and leadership skills.
¢ Proficiency in Excel and quality data analysis/reporting.

Preferred

¢ Automotive manufacturing experience.
¢ Experience with wire, cable, harness, metal forming, stamping, or related manufacturing processes.
¢ Certified IATF 16949 Internal Auditor / Lead Auditor.
¢ Experience with customer-specific requirements and major automotive customer audits.
¢ Experience implementing measurable quality improvement projects.

Success in This Role

Success will be measured by the ability to maintain a robust IATF 16949 QMS, achieve strong audit performance, identify quality trends early, eliminate recurring defects, reduce overall rejection and customer complaints, and establish a culture of prevention and continuous improvement at Sharpwire.

📌 Quality Management System Manager (Chennai)
🏢 Sharpwire Industries India
📍 Chennai