HR POC

Name - Anand Narayanan

Ph and WA - (phone hidden)

Important: - Call only if you have relevant experience on DayForce and only between 11:00 AM and 5:00 PM.

Roles and Responsibilities:

- Lead timely and accurate processing of payroll for multiple pay groups, including high-volume weekly, hourly workers, and monthly salaried colleagues
- Validate and audit hourly employee timesheets, prior to payroll processing
- Partner with managers/ supervisor and employees to resolve timekeeping discrepancies and ensure timely approvals
- Review payroll data for accuracy, completeness, and compliance before payroll processing
- Process payroll adjustments, earnings, deductions, and other payroll transactions
- Perform payroll audits to identify discrepancies and ensure payroll accuracy
- Research and resolve payroll-related issues in a timely manner, while providing exceptional customer service




- Respond to payroll inquiries submitted through tickets or other support channels on a timely basis
- Assist with payroll reconciliations and reporting
- Own delivery timelines, SLAs, escalations, and client communication

Soft Skills & Requirement:

- Exceptional analytical and problem-solving skills with a focus on root cause analysis
- Ability to communicate complex technical concepts to non-technical stakeholders clearly
- Robust time-management skills to meet strict payrolldeadlines
- Require good knowledge in Excel ( VLOOKUP & Pivot table) & MS office

Mandatory:

- Work from office only
- Mon to Fri - 6:30 PM to 3:30 AM
- Sat and Sun - Fixed off
- Pick and drop available if you are located within company boundary limits

📌 Payroll Operations Associate (Chennai)
🏢 Sutherland
📍 Chennai