Primary/Key Responsibilities

List three to ten (3-10) statements that describe the major activities/essential functions for which this job is held accountable and rank the primary responsibilities in order from most significant to least important. Please indicate the percentage of time that will be spent on each responsibility (1% is the smallest time commitment and 100% is the largest time commitment). All percentages must add up to 100% in total. Each primary responsibility” statement should be one to three sentences in length.

- List the activity and how it is done. Use action verbs.
- State what end results the activity is to accomplish.

Primary Responsibility:

Percent of Time Spent on Task

(1-100%)

- Implementation, Management and troubleshooting on Juniper Firewall, Fortinet Products like FortiGate Firewalls, Forti Manager, Sandbox and Forti Analyzer, Cisco ASA, Firepower, FTD, Cisco ISE (Identity Service Engine), Cisco AMP (Advance Malware Protection).
- Work with clients and tools vendors to address all security related issues
- Proficiency in Cisco ASA, FMC/FTD, experience is mandatory including projects implementation, migration on Cisco security suite including AMP, Umbrella, ISE and IronPort.

50%

- Coordinate security investigations based on internal processes and procedures
- Provides central contact point for implementation, architecture and problem management for managed security applications (Firewall, IDS, Encryption, SIEM, EIQ, Web filtering)
- Coordinate security investigations based on internal processes and procedures
- Assist customers or facilitate the implementation of protective and mitigating security controls as required

20%

- Participate in an on-call rotation to provide emergency support.
- Provide oversight and guidance to junior team members as it relates to the Security realm
- Document and create process improvements as needed when gaps are/have been identified





20%

What typical decisions does this job have total authority for making?

What typical decisions do this job refer to others for approval?

What level associate (job title) provides work direction for this job?

- IT Systems Manager

What level associate (job title) reviews and approves work in progress or when completed?

- IT Systems Manager

Education & Experience

Minimum Requirements typically required for someone to be performing fully (competent) in this job:

Level of Formal Education:

Bachelor's degree preferred or equivalent experience

Area of Study:

Computer Science

Years of Experience:

3-5 Years

Type of Experience:

- Experience in managing Customer Service and client expectations
- Ability to complete swift problem resolution, including troubleshooting
- Analytical approach for solving tasks as well as Ability to repeat procedures
- Familiarity with existing knowledge base to scan for possible solutions to problems
- Demonstrated high level of Technical Support experience and knowledge required for all services provided by the Security Operations Center
- Excellent and demonstrated knowledge of IT processes and procedures, specifically Incident, Problem, Change and Service Level Management

Special Certifications:

(CPA, Etc.)

- At least One (1) industry certification. CCNP Sec, Azure Security Associate etc.

Language Skills:

English

Technical Competencies:

- Knowledge of security tools like firewalls, IDS’s, Web content filtering and content filtering solution. E.g.,



Cisco, Checkpoint, FortiGate, Palo Alto, Juniper
- Knowledge of Cloud providers like Azure, AWS and GCP
- Knowledge of compliance standards such as NIST HIPAA, PCI, SOX, ISO etc.
- Detailed knowledge and extensive experience working and troubleshooting TCP/IP, MPLS, BGP, OSPF, EIGRP, IS-IS, VXLAN, QoS, I&AM;, TACACS

Competencies:

- Knowledge of Microsoft Office Suite products
- Ability to multi-task with different types of problems
- Strong analytical skills balanced with effective communication and excellent customer service skills
- Ability to coordinate resources to resolve problems

Information Systems:

(People Soft, etc.)

Financial Responsibility

Choose up to two (2) answers from the following:

a. This job DOES NOT have budget responsibility.

b. This job is responsible for setting and controlling a budget.

c. This job has input into setting a budget.

d. This job is responsible for staying within an assigned budget.

e. This job has other financial responsibilities.

If you selected b, c, d, or e please enter the budget amount or a budget range below.
Budget: ________________________________

Additional Comments:

Responsible for designing and costing (using cost estimator tools) services.

Management/Supervisory Authority

Does this job manage or supervise associates? * Yes No

*A current organizational chart must be attached.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Regular attendance and timely appearance are essential for the completion of this work.

Job Descriptions are subject to change at any time.

📌 Information Security II (Pune)
🏢 CompuCom
📍 Pune