23 Sep
|
STARTEK Aegis Customer Support Services
|
Bengaluru
23 Sep
STARTEK Aegis Customer Support Services
Bengaluru
Role & responsibilities
Set up and schedule CRM campaigns across Push Notifications, WhatsApp, Email, and SMS.
Manage campaign configurations on MoEngage (don't worry, we'll train you!) & other CRM automation tools.
Pull, clean, and maintain datasets - making sure every list is accurate and ready on time.
Track campaign performance: delivery, clicks, and engagement - and flag anything unusual.
Maintain campaign records and documentation for easy reference and reporting.
Support the CRM Manager in executing larger campaign plans & GTMs
Ensure error-free, timely execution - because every detail matters.
Must-haves
Familiarity with CRM or marketing tools like MoEngage, CleverTap, Netcore, Bik or other similar platforms.
Basic understanding of metrics like delivery rates, CTR, or CVR, conversions.
Comfortable working with spreadsheets (Excel / Google Sheets)
and can handle large sets of numbers without blinking.
Detail-oriented: you catch mistakes others might miss.
Organised and disciplined with your work.
Comfortable following structured processes and learning current tools.
Okay with repetitive work, but still give it 100% accuracy every time.
Comfortable collaborating with business stakeholders across the organization.
Preferred candidate profile
Nice-to-haves
Prior SQL experience is an added bonus to your growth
Exposure to data management tools like Metabase or Redash. Experience & Interest to leverage AI tools
Interested candidates can share their resumes at
[email protected] or can call me on (phone hidden)
📌 CRM Campaign Executive (Bengaluru)
🏢 STARTEK Aegis Customer Support Services
📍 Bengaluru