23 Sep
|
Veerwal Getwork Services
|
New Delhi
23 Sep
Veerwal Getwork Services
New Delhi
Key Responsibilities: • Engage with customers for delivery & fulfilment of pre-booked customer leads for Bank KYC, onboarding & activation along with any other customer query on-site to customer. • Effectively communicate the benefits and features of Niyo Global Forex Cards and other cross sell products like International Travel Insurance, E-Sim, Forex Cash etc. • Build and maintain positive relationships with customers to ensure service & generate referrals for all products placements for which incentive can be earned. • Actively participate in all trainings and stay updated on product knowledge & other know how for lead status mapping, escalation for issues and other process of customer service. Required Skills and Expertise: 1. Minimum of bachelors degree in any stream.
2. Excellent communication in English (& Hindi) with local language proficiency. 3. Interpersonal skills, with the ability to engage with HNI customers effectively. 4. Ability to work independently and as part of a team in a rapid-paced environment. 5. Knowledge of any financial products sales & service will be an added advantage. Other Requirements: 1. 0-3 Years in any service or sales industry with focus on customer facing deliverables. 2. Personal Two-Wheeler preferred. Local travel expenses reimbursed as per policy.
📌 Customer Relationship Manager (New Delhi)
🏢 Veerwal Getwork Services
📍 New Delhi