Position - US Client Coordinator

Experience - 3 to 7yrs

Shift Timing US Shift

Location – Chennai (T.Nagar)

Mode - Work From Office

[email protected] - (phone hidden)

Roles and Responsibilities:

Consultants Related (Daily)

- Manage Candidate Interviews
- Scheduling with client and candidate
- Updating VMS and RMS
- Ensuring candidate is informed prior to interview
- Interview Preps/Debriefs

- Manage Candidate Placement

- Negotiate with offer decline candidates
- Update RMS with placement details

- Manage Candidate Onboarding and Start

- Complete Project Orientation
- Ensuring onboarding & i9 completion
- Attending HR onboarding calls
- Sending contact details to billing consultants on/after start




- Training consultants on Timesheet process (Entering OT hours in VMS etc.)

- Manage Candidate on project

- Pay increase requests and updates in RMS
- Project extension acceptance and updates in RMS
- Handling billing consultant issues
- Calling billing consultants (monthly)

Account Related (tasks completed as and when needed)

- Time sheet approvals
- Check client chat messages and take prompt action
- For certain low volume accounts - will be sole Point of Contact - will be handling full lifecycle of client.
- Responding to escalated issues from MSP

📌 US Client Coordinator - Chennai - US Shift - WFO
🏢 Savvysoft Technologies
📍 Chennai