NOTE: WE NEED LOCAL CANDIDATES IN HYDERABAD AND IMMIDIATE JOINNER /15 DAYS WILL BE WORKING IN HEAD OFFICE ONLY.

Job description

Experience by ensuring timely communication, proper documentation, payment follow-up, and coordination between departments for a seamless possession process.

Note: Need local candidates in hyderabad and Immidiate Joinners only

Key Responsibilities:

We need candidates 4 to 8 years experience in Real Estate in CRM

- Welcome new clients post-booking and explain the documentation and payment process.

- Ensure collection of required documents and initiate agreement drafting and execution.

- Serve as the single point of contact for customers post-booking until handover.

- Respond promptly to customer queries related to project updates, payment status, construction progress, etc.

- Regularly update customers about their payment schedules, milestones, and project status.

- Coordinate with the legal team for Sale Agreements, Sale Deeds, and RERA-related documentation.

- Maintain updated records of agreements, receipts, NOCs, and possession letters.

- Follow up on payment dues in coordination with the accounts/finance department.

- Send reminders, demand letters,



and manage late payment charges or approvals for deferrals.

- Liaise with internal departments (Sales, Projects, Legal, Finance) to resolve customer issues quickly.

- Schedule and coordinate customer site visits, handover meetings, and customization requests.

- Address and resolve complaints in a skilled and timely manner.

- Build long-term relationships with clients to encourage referrals and maintain a strong brand image.

- Update and maintain customer data in the CRM system.

- Generate and analyze customer service and collection reports periodically.

Key Skills Required:

Fluency in English , Telugu and Hindi .In-depth knowledge of real estate post-sales processes.

- Experience with CRM tools with real estate .

- Excellent communication and interpersonal skills.

- Strong coordination, follow-up, and documentation handling.

- Ability to handle multiple clients and deadlines simultaneously.

Educational Qualification:

- Graduate or Postgraduate in Business Administration, Marketing, or a relevant field.

📌 Crm Executive (Hyderabad)
🏢 Raghava Projects
📍 Hyderabad