Job Description

We are hiring Customer Support Executives for a Premium International Voice Process. This is an excellent opportunity for candidates with robust English communication skills who are passionate about delivering exceptional customer service to international customers.

Location: Manyata / Whitefield, Bangalore
Shift: Night Shift US/UK Process
CTC: 3.5 5.5 LPA + Incentives

Call Furqan: (phone hidden)

Roles & Responsibilities

- Handle inbound customer interactions professionally.
- Verify customer information and resolve queries on the first contact.
- Understand customer concerns and provide appropriate resolutions.
- Escalate complex issues to the appropriate teams when required.
- Maintain accurate customer records in CRM systems.
- Meet quality, productivity, CSAT, and AHT targets.

Eligibility

- Freshers and experienced candidates can apply.
- Excellent English communication skills are required.
- Willingness to work in US/UK night shifts.




- Basic computer knowledge is required.
- Solid customer-handling and problem-solving skills.

Key Skills

International Voice Process, Customer Support, Customer Service, Inbound Voice, US Process, UK Process, CRM, CSAT, AHT, First Call Resolution, Escalation Management, BPO, International Customer Support, Bengaluru

Benefits

- CTC: 3.5 5.5 LPA + Performance Incentives
- Night Shift Allowance
- Cab Facility as per company policy
- 5-Day Working Week
- Growth opportunities Opportunities

Contact HR

Furqan – (phone hidden)

Limited openings available – Apply Now!

/ (phone hidden) / 080-46115600

or visit Our Website Which is jobshop.ai

OR Come direct to Jobshop which is:

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://share.google/GP8tGHLFhIuYPrZRY

📌 International Call Center Executive | Freshers & Experienced Call me (Bengaluru)
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📍 Bengaluru