Key Responsibilities

- Supervise and coordinate restaurant service staff during shifts.
- Welcome guests and ensure prompt, courteous, and professional service.
- Allocate tables and duties among service staff.
- Take and coordinate food and beverage orders accurately.
- Coordinate with the kitchen and bar to ensure timely order delivery.
- Monitor food presentation and service quality.
- Handle guest queries, requests, and service-related concerns professionally.
- Ensure proper table setup, cleanliness, and restaurant readiness.
- Train and guide Stewards and other service team members.
- Monitor billing, POS operations, and order accuracy.
- Maintain restaurant hygiene, safety, and service standards.
- Assist the Restaurant Manager in smooth day-to-day operations.

Required Skills

- 1-3 years of experience in restaurant/hospitality operations preferred.
- Strong knowledge of food and beverage service.
- Excellent communication and customer-service skills.
- Team supervision and coordination abilities.
- Positive knowledge of restaurant SOPs and hygiene standards.
- Ability to handle high-volume service and guest situations professionally.

📌 Walk-in || Captain (Gurugram)
🏢 The Hazelnut Factory
📍 Gurugram