Customer Service Team Supervisor (Kolkata)

Customer Service Team Supervisor (Kolkata)

23 Sep
|
HDFC Life Insurance Company
|
Kolkata

23 Sep

HDFC Life Insurance Company

Kolkata

? Hiring: Customer Service Team Supervisor – Insurance

? Location: Bhawanipore

? Experience: 0–2 Years

? Key Responsibilities

? Lead, manage & motivate the customer service team

? Ensure excellent customer support & timely resolution

?️ Handle policy-related queries, renewals & escalations

? Monitor team performance, KPIs & daily reports

? Coordinate with Sales, Operations & other teams

? Drive service quality and customer satisfaction

? Requirements

Strong communication & leadership skills

? Positive knowledge of insurance processes

? Target & performance-oriented mindset

⭐ Prior experience in Insurance/Customer Service preferred

? Lead the team, delight customers & grow with us!

📌 Customer Service Team Supervisor (Kolkata)
🏢 HDFC Life Insurance Company
📍 Kolkata

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