23 Sep
|
Mykess
|
Navi Mumbai
23 Sep
Mykess
Navi Mumbai
ROLE: Customer Support Executive
Process: Banking - Inbound Customer Support
Location: Ghansoli, Navi Mumbai
Work Mode: Work From Office (WFO)
? Salary:
• ₹20,000 In-Hand
• ₹24,000 CTC
⏰ Shift: 9:30 AM – 6:30 PM Fixed
? Working Days: 6 Days
? Sunday Fixed Off
? Key Responsibilities
✅ Handle inbound customer calls
✅ Resolve customer queries and concerns
✅ Provide product-related information
✅ Maintain records and documentation
✅ Escalate critical cases when required
✅ Achieve customer satisfaction & quality metrics
? Eligibility
? Graduate in any stream
? Minimum 6 months experience in Customer Support or any domain - Documented experience in any domain
?️ Excellent English communication skills mandatory
? Willingness to work from Ghansoli, Navi Mumbai
? Selection Process
1️⃣ Versant – Level 4
2️⃣ HR Round
3️⃣ Operations Round
📌 Customer Support Executive (Navi Mumbai)
🏢 Mykess
📍 Navi Mumbai