Job Description: Front Desk Executive – Sales Gallery

Role Overview:

The Front Desk Executive serves as the primary face of the sales gallery, responsible for creating a warm, professional, and welcoming first impression for all prospective homebuyers, channel partners, and visitors.

- Key Responsibilities & Essential DutiesSite Greeting & Guest Hospitality:
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- Welcome visitors warmly upon arrival at the sales gallery and manage the overall front-desk experience.
- Serve refreshments, water bottles, tea/coffee, and welcome kits to guests promptly upon seating.
- Direct visitors to assigned sales managers or waiting areas to ensure zero idle waiting time.
- Customer Outreach & Call Management:
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- Handle incoming inquiries, direct calls to relevant sales executives, and log caller details accurately.
- Perform outbound follow-up and confirmation calls for scheduled site visits and appointments.
- Maintain a polite, engaging, and highly customer-friendly telephone manner.
- Front Desk Operations & Record Keeping:
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- Maintain the daily visitor register (physical/digital)



capturing contact details, sourcing channels, and sales executive assignments.
- Coordinate with the housekeeping and site team to ensure the reception area, lounge, and customer discussion tables remain spotless and presentable.
- Manage inventory for office stationery, brochures, floor plans, branded merchandise, and refreshment supplies.
- Work Schedule & Availability:
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- Mandatory weekend & holiday availability: Work on Sundays and public holidays (with designated weekday off-rotation), matching peak customer site-visit schedules.
- Key Qualifications & SkillsExcellent verbal communication and interpersonal skills in English, Hindi, and Marathi.
- Customer-first attitude with robust active listening and problem-solving abilities.
- Prior experience in front desk, reception, hospitality, or real estate sales gallery roles preferred.
- Basic computer literacy (MS Office / ERP data entry) for daily visitor logging.

📌 Receptionist / Front Office Executive (Dombivli)
🏢 Fore Holdings
📍 Dombivli