23 Sep
|
SkillTechs
|
Chennai
23 Sep
SkillTechs
Chennai
- Key Responsibilities- Handle inbound and/or outbound customer calls professionally.
- Respond to customer queries, complaints, and service requests.
- Provide accurate information and resolve customer issues within defined timelines.
- Communicate with customers in English and required regional/multilingual languages.
- Required SkillsGood verbal and written communication skills.
- Fluency in English plus one or more regional/foreign languages, depending on the process.
- Basic computer knowledge and familiarity with CRM/helpdesk tools.
- Positive listening, comprehension, and problem-solving skills.
- Ability to handle customers patiently and professionally.
- Willingness to work in rotational shifts, including weekends, if required.
📌 Telugu/Malayalam/ Kannada - Voice/ Semi Voice Process (Chennai)
🏢 SkillTechs
📍 Chennai