Manage day to day operations for a contact center
Meet or exceed KRA’s, client KPI’s of all team members
Responsible for team grooming &development;,revenue generation,direct client communication
Document and communicate system &business; process gaps
Required Candidate profile
Excellent communication skills exp. as a Manager or Sr. Manager ops min.5 yrs for international voice process in BPO company with min. 200 FTE.
Comfortable to work in rotational Shifts &off;'s
📌 Openings For Manager Ops (International process),7+yrs,Gurugram
🏢 OnPoint Corporate Services
📍 Gurugram
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