Roles and Responsibilities :
- Handle customer inquiries through various channels such as chat, email, and phone calls.
- Process customer requests and resolve issues in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Provide excellent customer service by being courteous, empathetic, and professional.
Job Requirements :
- 0-5 years of experience in BPO or call center workplace.
- Proficiency in handling international non-voice processes (chat & email).
- Strong communication skills for effective interaction with customers.
- Ability to work on rotational shifts including evenings, nights, weekends, and holidays.
📌 Graduate freshers eligible For Chat Process (Jaipur)
🏢 TP
📍 Jaipur