23 Sep
|
Tata Technologies
|
Pune
23 Sep
Tata Technologies
Pune
Role & responsibilities
Customer Requirement Management
- Conduct gap analysis and risk assessments.
- Support RFQ review and requirement mapping activities.
Compliance & Documentation
- Manage document control, revision management, and version tracking.
Customer Portal Management
- Manage customer portals and compliance platforms.
Reporting & Coordination
- Prepare KPI reports, compliance reports, and customer status updates.
- Coordinate with Engineering, Quality, Supply Chain, and Suppliers.
- Escalate issues and support resolution activities.
- Maintain requirement traceability and action tracking logs.
Preferred candidate profile
📌 Customer Support Specialist (Pune)
🏢 Tata Technologies
📍 Pune