We are seeking a highly motivated, confident, and goal-oriented Telecalling Executive to join our growing team. In this role, you will act as the first point of contact for potential customers. Your primary focus will be to make outbound calls, pitch our products/services, handle customer inquiries, and generate qualified leads or close sales deals.
The ideal candidate possesses exceptional verbal communication skills, a high level of resilience, and a passion for building customer relationships over the phone.
Key Roles & Responsibilities
· Lead Generation & Sales: Initiate outbound calls daily to potential clients using the provided database to pitch our products/services.
· Customer Engagement: Understand the customer's needs, explain product features clearly, and present customized solutions.
· Appointment Scheduling:
Follow up with warm leads and schedule high-quality appointments or product demos for the core business development team.
· Objection Handling: Confidently address client queries, doubts, and complaints while using effective negotiation techniques to close deals.
· Target Achievement: Meet or exceed daily, weekly, and monthly performance targets including call volume, connect duration, and lead conversion rates.
Required Skills & Qualifications
· Education: SSC/HSC Pass
· Experience: 0 to 5 years of experience in telecalling, inside sales, or customer service. (Freshers with basic english communication skills are welcome to apply).
What We Offer
· Competitive monthly fixed salary.
· Attractive performance-based incentives and bonuses.
· Comprehensive training and mentorship on product sales scripts.
· Health insurance and employee wellness benefits.
· Clear career progression paths into Senior Sales or Team Leader roles.