- Job Description: Front Office Executive
- Company: PNB MetLife India Insurance Co. Ltd.
- Role/Position: Front Office Executive / Front Desk Coordinator
- Department: Administration / Branch Operations
- Employment Type: Full-Time

## Role SummaryPNB MetLife is seeking a vibrant, organized, and customer-focused Front Office Executive to serve as the face of the branch. In this role, you will manage front-desk operations, welcome visitors, coordinate internal and external communications, and deliver seamless administrative support to maintain a professional, efficient, and welcoming branch environment.

- ## Key ResponsibilitiesFront Desk Management: Greet and welcome clients, policyholders, partners, and corporate visitors warmly, directing them to the appropriate personnel.
- Call & Mail Handling: Manage incoming and outgoing phone calls, emails, and courier correspondence professionally, routing messages accurately.
- Visitor & Security Logging: Maintain digital/physical visitor logs, issue entry passes, and ensure adherence to branch security protocols.
- Administrative Support: Assist the branch team with daily office administration, filing, documentation,



and inventory tracking of office supplies.
- Internal Coordination: Act as a bridge between visiting customers, sales teams, and internal operational departments to resolve basic service requests.
- Report Generation: Prepare daily/weekly front office logs, visitor statistics, and basic operational reports using MS Office.
- ## Candidate RequirementsEducation: Graduate or 12th Pass from a recognized board/university.
- Experience: 0 to 2 years of experience in front office management, reception, customer service, or corporate administration (insurance/banking sector background is a strong plus). Freshers with strong communication skills are welcome to apply.
- Skills Required:
- Excellent verbal and written communication skills (fluency in local language and English).
- Good working knowledge of computers and MS Office (MS Word, Excel, Outlook).
- Pleasant, professional demeanor with a customer-first attitude.
- Solid organizational skills, multi-tasking abilities, and attention to detail.

📌 Front Office Executive (Kolkata)
🏢 Pnb Metlife India Insurance Company
📍 Kolkata