23 Sep
|
Muthoot Finance
|
Hyderabad
23 Sep
Muthoot Finance
Hyderabad
Role & responsibilities
Job Overview We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers excellent learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation. Key Responsibilities
- Assist in managing overdue accounts and customer collections
- Communicate with customers via phone, email, or other channels to remind them of outstanding payments
- Support the collections team in maintaining accurate records of all customer interactions
- Collaborate with internal teams to resolve customer disputes and payment issues
- Prepare and send customer account statements and reminders
- Assist in negotiating repayment terms with customers
- Assist in reporting and tracking overdue accounts and collection efforts
- Ensure compliance with company policies and legal guidelines related to collections
- Provide regular updates and feedback to the supervisor
Requirements
- Bachelors degree in any stream (preferably Commerce/Business/Finance-related)
- Strong communication skills (written and verbal)
- Basic knowledge of MS Office (Excel, Word, Outlook)
- Detail-oriented, organized, and able to handle multiple tasks
- A proactive and team-oriented approach to work
- Ability to handle sensitive customer interactions professionally
- Freshers are welcome, prior experience in collections or finance is a plus
Compensation & Benefits
- First 6 months: ₹12,500 per month
- Post 6 months: ₹18,000 per month
- After 1 year: On-role employment with an annual package of ₹3,00,000 (₹3 LPA)
- Learning and development opportunities
- Minimal fieldwork involved
Preferred candidate profile Perks and benefits Role & responsibilities
📌 Sales Intern (Hyderabad)
🏢 Muthoot Finance
📍 Hyderabad