23 Sep
|
Probesten Tours Private
|
New Delhi
23 Sep
Probesten Tours Private
New Delhi
We are looking for a Travel Operations Coordinator to manage end-to-end travel operations after a booking is confirmed by the sales team.
Key Responsibilities:
- Handle bookings for hotels, flights, transfers, sightseeing, activities and other travel services.
- Coordinate with DMCs, hotels, suppliers and local partners for bookings and confirmations.
- Prepare and verify vouchers, booking confirmations and travel documents.
- Coordinate with clients before and during their trip to ensure smooth execution of the itinerary.
- Handle booking amendments, cancellations, rescheduling and special requests.
- Resolve any operational issues faced by clients during their travel by coordinating with the relevant suppliers.
- Maintain accurate booking records and update all details in the company's CRM/system.
- Coordinate closely with the Sales Team to ensure a smooth handover from sales to operations.
- Follow up with suppliers for pending confirmations and ensure all bookings are completed within timelines.
- Ensure excellent customer service throughout the travel journey.
Requirements:
- Experience in Travel Operations / Tour Operations / DMC / Travel Agency.
- Valuable knowledge of international travel bookings and tour packages.
- Good communication and coordination skills.
- Ability to handle multiple bookings and urgent situations efficiently.
- Experience with travel CRM or booking systems will be an advantage.
- Candidates with experience in international destinations will be preferred.
📌 Travel Operations Coordinator (New Delhi)
🏢 Probesten Tours Private
📍 New Delhi