23 Sep
|
Tutorspherepro Learning
|
Bengaluru
23 Sep
Tutorspherepro Learning
Bengaluru
ADMISSION COUNSELLOR
Orbit Gravity Academy | Bengaluru
Location: Maragondanahalli, Bengaluru
Work Week: 5 Days a Week
Employment Type: Full-Time
Department: Admissions & Academic Operations
About Orbit Gravity Academy
Orbit Gravity Academy is a fast-growing academic coaching institute serving students from Classes 6–12, with programs across CBSE, ICSE, State Board, Foundation, JEE and NEET.
We are looking for an energetic, responsible and student-focused Admission Counsellor who can manage the complete parent-student journey — from the first enquiry to admission and ongoing parent engagement.
Key Responsibilities
1. Inside Sales & Admissions
- Handle incoming enquiries through phone, WhatsApp and other channels.
- Understand student requirements and recommend appropriate courses/batches.
- Conduct counselling calls and follow-ups with parents and students.
- Convert qualified leads into admissions through consultative selling.
- Maintain a systematic follow-up pipeline and ensure timely closure.
- Explain courses, fee structures, schedules, scholarships and academic programs clearly.
- Schedule and coordinate centre visits, counselling sessions and demo classes.
- Maintain accurate lead and admission records.
2. Parent & Student Management
- Act as a key point of contact for parents after admission.
- Build strong, professional relationships with parents and students.
- Address routine queries and coordinate resolution of concerns.
- Communicate significant academic updates, schedules, tests and events.
- Collect and communicate parent feedback to the academic team.
- Ensure a positive parent experience throughout the academic year.
3. Academic Operations
- Coordinate daily batch schedules, attendance and classroom requirements.
- Coordinate with faculty regarding timetable, tests, doubt sessions and academic activities.
- Track student attendance and follow up on irregular attendance where required.
- Assist in organising PTMs, assessments, orientation sessions and academic events.
- Maintain student records and ensure smooth execution of academic processes.
- Coordinate between parents, students, faculty and management.
4. Reporting & Administration
- Maintain daily lead, follow-up and admission reports.
- Track enquiry-to-admission conversion.
- Maintain student databases and documentation.
- Prepare regular updates for management on admissions, pending follow-ups and parent concerns.
- Support marketing campaigns and admission drives when required.
Candidate Profile
We are looking for someone who is:
- Excellent at communication and relationship building.
- Confident and comfortable speaking with parents.
- Strong in inside sales and follow-up.
- Organised and capable of handling multiple responsibilities.
- Proactive, target-oriented and accountable.
- Comfortable using WhatsApp, Excel/Google Sheets and CRM tools.
- Interested in the education sector and student development.
Experience: 1–4 years in admissions, inside sales, education counselling, customer success, school/coaching institute operations or a similar role.
Freshers with exceptional communication and sales ability may also be considered.
Key Performance Indicators
- Lead-to-admission conversion
- Follow-up effectiveness
- Enquiry response time
- Parent satisfaction
- Student retention and engagement
- Accuracy of student/academic records
- Smooth execution of academic operations
What We Offer
- 5-day working week
- Performance-based incentives
- Growth opportunity in a rapidly growing education organisation
- Opportunity to work closely with students, parents and experienced educators
- A role combining sales, counselling, relationship management and academic operations
Ideal Candidate
Someone who can sell with integrity, communicate with empathy, follow up relentlessly and take ownership of operations.
To Apply: Share your CV with Orbit Gravity Academy.
📌 Admission Counsellor (Bengaluru)
🏢 Tutorspherepro Learning
📍 Bengaluru