About the RoleAs an Academic Counsellor, you will speak with students and working professionals who have shown interest in cybersecurity courses and help them choose the right career-oriented training program.
This is a sales-oriented counselling role. You will be responsible for converting enquiries into course enrolments while providing genuine guidance to students.
Key Responsibilities• Contact students and professionals who enquire about cybersecurity courses
• Understand their educational background, career goals and requirements
• Explain suitable cybersecurity courses, certifications, duration, fees and career opportunities
• Conduct counselling over phone, WhatsApp and in-person meetings
• Follow up with prospective students and maintain regular communication
• Handle objections related to fees, course duration, career prospects and certifications
• Convert qualified leads into course admissions
• Maintain accurate lead and follow-up information in CRM
• Achieve monthly admission and revenue targets
• Coordinate with the training and academic teams for student onboarding
What We Are Looking For✔ Excellent communication and convincing skills
✔ Comfortable speaking with students and parents
✔ Strong follow-up and relationship-building skills
✔ Target-oriented and self-motivated
✔ Positive attitude and willingness to learn
✔ Comfortable making outbound calls
✔ Good English + Hindi/Bengali communication preferred
✔ Freshers with valuable communication and sales ability can apply
✔ Experience in EdTech, education counselling, tele-sales, BDE or inside sales is an advantage
ImportantThis is NOT a customer-support role.
The position involves lead follow-up, counselling, admissions and sales targets.
Candidates who enjoy interacting with people, convincing prospects and achieving sales targets are encouraged to apply.
Why Join ICSS?• Work in the rapidly growing cybersecurity industry
• Learn about cybersecurity and professional certification programs
• Performance-based incentives
• Opportunity for career growth in Sales & Business Development