We are looking for a friendly, professional, and well-presented Receptionist to join our Hotel Vintage Classic team. The ideal candidate will be the first point of contact for guests and play a key role in delivering a warm and memorable hospitality experience.

Key Responsibilities:

- Welcome and greet guests in a courteous and skilled manner
- Perform guest check-in and check-out procedures efficiently
- Handle room reservations, cancellations, and modifications
- Answer phone calls, emails, and guest inquiries promptly
- Maintain guest records and ensure accurate data entry
- Coordinate with housekeeping and other departments regarding room availability
- Handle guest complaints or requests politely and escalate when necessary
- Manage billing, payments, and cash handling accurately
- Maintain a clean, organized,



and professional front desk area
- Provide information about hotel services, local attractions, and facilities

Requirements:

- Proven experience as a hotel receptionist or front desk executive preferred
- Excellent communication and interpersonal skills
- Basic computer knowledge and familiarity with hotel management systems
- Customer-focused attitude with a pleasant personality
- Ability to multitask and work under pressure
- Professional appearance and behavior

Work Environment:

- May have rotational night shifts
- Shift-based work, including weekends and holidays

📌 Receptionist / Front Office Executive (Coimbatore)
🏢 Hotel Vintage Castle
📍 Coimbatore