- Freshers and experienced candidates can apply
- Hindi and English are mandatory
- Valuable verbal communication skills required
- Candidates must be comfortable working in rotational shifts
Salary:
- Freshers: 2.64 LPA
- Experienced: 3 LPA
Working Details:
- 6 days working
- 1 rotational weekly off
- Rotational shifts
- Full-time opportunity
Roles & Responsibilities:
- Handle customer calls and provide accurate information and assistance.
- Resolve customer queries, complaints, and service-related issues professionally.
- Communicate with customers in Hindi and English.
- Understand customer requirements and provide appropriate solutions.
- Maintain a professional and courteous approach during customer interactions.
- Record customer interactions and update relevant information in the system.
- Follow company policies, processes, and quality standards.
- Escalate complex issues to the appropriate team when required.
- Achieve assigned performance and customer service targets.
- Maintain good customer satisfaction and service quality.
Candidates interested in this opportunity can share their updated resume on this mentioned number-