About the Role:

We are looking for an energetic Tele-caller to connect with potential customers and convert travel enquiries into bookings for our Telangana franchise.

This role covers lead calling, explaining tour packages, follow-ups, and supporting the operations team in growing our regional customer base.

Key Responsibilities:

Call and follow up on leads from social media ads, website, and walk-in enquiries

Explain tour packages, itineraries, pricing, and inclusions clearly to customers

Convert enquiries into confirmed bookings and meet daily/monthly call targets

Maintain call logs, lead status, and customer data using Excel/CRM

Share package details and quotations with customers via WhatsApp and email

Coordinate with the Operations Lead on booking confirmations and customer requirements

Follow up with customers for feedback and repeat bookings after tours

Requirements:

Minimum 12th pass; Graduate preferred

Clear, confident, and polite phone communication

Basic computer skills — MS Excel, WhatsApp, and email

Target-oriented, with valuable convincing and follow-up skills

Ability to handle rejection and stay motivated

📌 Telecaller (Hyderabad)
🏢 FHEM GLOBAL SOLUTIONS
📍 Hyderabad