We are hiring Customer Service Executives for multiple BPO processes. The ideal candidate should have positive communication skills, a customer-focused approach, and the ability to handle customer queries professionally.
- Key ResponsibilitiesHandle inbound/outbound customer calls and resolve queries.
- Provide accurate information and assistance to customers.
- Maintain a high level of customer satisfaction.
- Follow company processes, guidelines, and quality standards.
- Record customer interactions and update details in the system.
- Coordinate with internal teams whenever required.
Customer service or BPO experience will be an added advantage.