- ? Customer Engagement & Solutions
- Visit potential customers and OEMs to understand requirements and deliver tailored automation solutions.
- Build and nurture long-term business relationships with clients and OEM partners.
- ? Business Development & Lead Generation
- Generate enquiries for industrial automation applications and identify current business opportunities.
- Schedule and conduct client meetings to drive growth and expand market presence.
- ? Technical Expertise & Presentations
- Prepare and deliver impactful technical presentations showcasing products and services.
- Participate in project-related technical discussions to provide valuable insights.
- ? Collaboration & Coordination
- Work closely with the Proposal team to prepare quotations, BoMs, and technical documentation.
- Coordinate with customers and vendors to ensure smooth project management activities.
- ? Sales & Order Management
- Follow up on purchase orders, proforma invoices, deliveries,
and payments post-order confirmation.
- Ensure timely updates and accurate tracking of leads, inquiries, and offers using CRM tools.
- ? Market & Competitor Analysis
- Monitor industry trends, evaluate competitor performance, and assess product strengths to refine strategies.
- ? Customer Support & Satisfaction
- Respond promptly to customer complaints and provide effective after-sales support.
- Collaborate with project teams to ensure high levels of customer satisfaction.
- ? Reporting & Performance Review
- Provide regular updates to management through CRM discussions and detailed Excel reports.
- Review weekly, monthly, quarterly, and yearly targets with in-depth analysis alongside management and proposal teams.
- ? Promotions & Events
- Assist in preparing and organizing promotional materials and events to enhance brand visibility.