23 Sep
|
Movate
|
Tamil Nadu
Dear Candidate, Greetings from Movate Technologies (formerly CSS Corp)! Job Description : Position : Inbound Sales & Technical Support Engineer International Voice Process Location : Ambattur, Chennai (Work from Office) Shift : Night Shift Weekly Off : Rotational Weekdays Inbound Sales Representatives Responsibilities: Field incoming sales calls and chats Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs Build trusting relationships with customers understanding their needs. Offer pre-sales and post-sales support that create high customer satisfaction. Identify and maximize opportunities to cross-sell and up-sell to existing customers. Technical Support Voice Role Responsibilities: Respond promptly, courteously,
and knowledgeably to technical support inquiries Provide top-tier support to all customers with a goal of first call resolution Educate customers on system installation/use, and assist in troubleshooting Utilize prior customer support experience to enable customer success and happiness Use problem-solving skills to solve customer issues and address concerns Outbound calls to current customers to address issues, when needed. Notice Period : Immediate Joiner/15 Days Educational Qualification: Any Bachelor’s Degree CTC: 3 LPA to 5.5 LPA How to Apply: If your experience matches the above job description, kindly send your updated resume to: Contact: - Divya :
📌 Openings for Inbound Sales & Technical Voice Process - Chennai/Night Shift (Tamil Nadu)
🏢 Movate
📍 Tamil Nadu