The team Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about Customer We are looking for a Senior Executive – Payroll Product Support with experience in US/UK Payroll, Payroll Operations, or Finance Operations. Key Responsibilities - Handle customer queries through voice, chat, and email. - Support payroll processing, timecards/timesheets, attendance, leave & absence. - Troubleshoot payroll issues, exceptions, incorrect/failed submissions, and payment corrections. - Handle queries related to payroll taxes, tax filing/payments, deductions, direct deposits, and contractor payments. - Manage tickets/cases end-to-end and maintain accurate documentation. - Support reconciliation, audit checks, forms, reports, settings, access/permissions, billing and subscriptions.



- Identify customer needs and relevant product adoption/upgrade opportunities. - Meet quality, CSAT, productivity, and process compliance targets. Requirements - Bachelor's degree; Commerce/Finance preferred. - 1–8 years of relevant experience in Payroll, Payroll Support, Finance Operations, Accounting, Taxation, or related areas. - US/UK Payroll experience preferred. - Robust understanding of payroll processes and troubleshooting. - Excellent communication skills with international voice process experience. - CRM/ticketing experience and ability to handle multiple channels. - Versant B2 to C1 preferred. - Interested candidates with US/UK Payroll experience are encouraged to apply.

📌 US/UK - Payroll Support (Telangana)
🏢 Deloitte
📍 Telangana