23 Sep
|
Impetus Career Consultants
|
India
23 Sep
Impetus Career Consultants
India
Team Lead- Customer Service | US Location: Mohali Shift: US Shift Experience: 4 Years (2 Years as Team Lead on paper) What You’ll Do Lead and manage a team of voice process agents. Monitor performance, provide coaching, and conduct regular one-on-ones. Ensure team adherence to quality, productivity, and customer satisfaction metrics. What We’re Looking For Experience: 4 years of experience in an international voice process, with at least 1–2 years in a leadership role. Mandatory Requirement: Must have BFSI background/Experience
📌 Customer Support Team Lead (India)
🏢 Impetus Career Consultants
📍 India