About Our Client

A company in the general insurance industry based in Mumbai.

Job Description
Set the direction for and oversee analysis (stakeholder analysis, change impact and gap analysis, training needs analysis) to ensure delivery is strategically coordinated and planned.
Develop the People Experience Plan based on the completed analysis.
Help the Business Leads to proactively manage their business and mitigate risks associated with the release
Support the development of a set of actionable and targeted plans e.g. change plan, communication plan, training plan.
Lead and support the creation of measurement mechanisms to track adoption, utilisation and proficiency of individual releases.
Ensure that readiness assessments are conducted to prepare employees for the adoption/ transition to recent ways of working.

The Successful Applicant
Bachelor's degree in Business Administration, Human Resources, Communications, Psychology,



or a related field / Bachelor's degree in a relevant field; equivalent skilled experience in change management will also be considered.
10+ years of experience in change management, business readiness, or organizational transformation, ideally within large-scale program environments
Proven experience conducting stakeholder analysis, change impact assessments, and training needs analysis
Experience designing and executing change, communication, and training plans for enterprise-wide releases
Robust stakeholder management skills, with the ability to influence business leads and senior stakeholders

Preferred Qualifications
Change management certification (e.g., Prosci/ADKAR, CCMP)
Experience in insurance, BFSI, or another regulated industry
Experience working across multi-release/multi-workstream transformation programs
Familiarity with adoption/utilization measurement tools and dashboards

What's on Offer

A chance to contribute to impactful business changes.

📌 Business Readiness Mumbai
🏢 Michael Page
📍 Mumbai