Job Description
Education : B.Com / M.Com/Diploma in Logistics & SCM
nExperience : 5 to 6 Years of qualified experience
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nKey activities :
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Receipt of Purchase orders from end customers (OEM’s, Distributor etc)n
Scrutiny of orders for correctness and completeness for agreed terms and conditions (Payment term, Delivery term, Currency, Price, Trade discount etc)n
Booking of sales orders in SAP, based on normal or special pricing and send order acknowledgment copy to customer on timen
Aligning with Sales / Factory / Customer for any special actions on the ordersn
Logistics co-ordination for shipmentsn
Communication to customers on order status, open orders and Priority order status on time to time.n




Checking and updating the customers master data on time to time in SAP in consultation with Commercial teamn
Handling of customer complaints & return shipmentn
Keeping monthly track of MIS and defined KPI’sn
Monitoring accuracy of orders placed by customer and timely updating to managementn
Sharing DN report with Distributor for complete shipment consolidationn
On time sharing of DN details from Germany warehouse to get the FF details from customern
Issuing Proforma invoice to Advance customer & follow up for payment before releasing the DNn
Responsible for customer's EDI management as & when / where applicablen

📌 Customer Service Officer Mumbai
🏢 TDK Electronics
📍 Mumbai