Job Description
We are hiring Customer Support Executives for an international Secure Ride process, where you will assist UK & US customers with their queries and concerns related to ride-hailing services such as Ola/Uber.
nRole: Customer Support Executive
nProcess: Safe Ride – UK & US Clients
nExperience: Freshers & 6 Months BPO Experience
nJoining: Immediate Joiners Preferred
nKey Responsibilities
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Handle customer queries and concerns related to ride bookings and services.n
Provide accurate and timely resolutions to customer issues.n
Assist customers with ride-related doubts, cancellations, payments, driver-related concerns, and other service queries.n
Communicate professionally with UK and US customers.n
Maintain a high level of customer satisfaction.n
Follow defined process guidelines and quality standards.n




Document customer interactions accurately in the system.n

nEligibility
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Freshers are eligible to apply.n
Candidates with 6 months or more BPO/customer support experience can also apply.n
Excellent verbal communication skills are required.n
Comfortable handling international customers.n
Basic computer knowledge and positive typing skills.n
Immediate joiners will be preferred.n

nSkills Required
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Positive English communicationn
Customer handling skillsn
Problem-solving abilityn
Active listeningn
Basic computer proficiencyn
Willingness to work in rotational shiftsn

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📌 Customer Support Executive Pragpura
🏢 JMD Technologies
📍 Pragpura