Description
Bring your expertise to translate operational pain points into scalable digital solutions that boost efficiency, control discipline, and user experience.

As a Onboarding Associate in Client Onboarding and Service, you translate business challenges into reusable automation, reporting, and data-mapping solutions. You partner with onboarding, product, transformation, and technology stakeholders to deliver controlled, well-documented improvements that strengthen governance and data quality. You help drive measurable operational efficiency and improved decision-making through dashboards, analytics, and responsible use of AI-enabled tools.

Job Responsibilities:
Translate business pain points into scalable automation and workflow solutions that reduce cycle time and manual effort
Collaborate with onboarding, product, transformation, and technology partners to prioritize and deliver improvements
Design dashboards and scorecards that monitor capacity, quality, controls, and client experience
Document end-to-end processes and data flows, identifying dependencies,



bottlenecks, and remediation actions
Integrate data quality checks, exception handling, and audit-ready evidence into delivered solutions
Execute testing plans, implementation activities, and controlled rollouts to support reliable adoption
Investigate operational issues through root-cause analysis and implement preventive controls
Maintain reusable automation assets, reporting, and process documentation through continuous improvement

Required qualifications, skills, and capabilities:
Demonstrate 2+ years of experience in data operations, automation, analytics, process transformation, or software development
Apply at least two tools such as Power BI, Tableau, Qlik, Alteryx, Power Automate, Power Apps, SQL, Python, or advanced Excel
Interpret structured and semi-structured data, including data mapping, transformation logic, and reporting principles
Convert current-state process p

📌 Onboarding Associate Bengaluru (India)
🏢 JPMorganChase
📍 India